 |
Designed for your Business
|
|
|
|
 |
Products that deliver results
|
|
 |
Subscriber Area
Login
|
|
|
|
|
Rely on Tele-Tech’s Professional Services
Division to provide answers to your most
critical questions. You’ll receive your
solution on time, on budget, and on target
for accuracy.
|
|
Tele-Tech’s experts use our in-depth
knowledge of telecommunications rating and
jurisdictional issues to drive improvements
for our clients. Service providers, software
developers, and service bureaus choose
Tele-Tech for high-quality databases,
designed, developed, and maintained for
their specific needs, and because we deliver
client-focused, world-class expertise with
lasting results.
The same
expert database design, development,
updating, and auditing services we use to
maintain our own data are offered to clients
under the Professional Services umbrella. We
complete projects such as developing custom
rate databases to drive billing or
competitive intelligence programs, and
performing traffic studies that our clients
don’t have the resources or expertise to
complete in house.
|
|
|
|
|
 |
Our services range from design and
population of new data sets, to updating
your existing databases , ensuring quality
and timeliness, to auditing databases you
maintain to provide the highest level of
accuracy. By partnering with Tele-Tech, you
get industry insight gained through solving
problems for service providers large and
small.
 |
Database Design |
 |
Database Development |
 |
Database Population
|
 |
Data Processing
|
 |
Traffic Studies
|
 |
Research & Analysis
|
 |
Reporting
|
 |
Auditing
|
|
|
Our Professional Services team works closely
with clients to fully understand their needs
and design and build solutions that provide
a lasting impact. Examples of some issues
we’ve helped clients address are:
 |
AccuFactor
Service
Providers can more easily end billing
disputes, send accurate access bills,
and most importantly, collect more in
access charges! Our AccuFactor traffic
studies identify the percent local usage
and percent interstate usage for CDRs
collected from your network elements.
Our accurate and reliable studies can be
used for wireline originated or mobile
originated (intraMTA vs. interMTA)
traffic so you can bill the landline or
mobile carrier appropriately.
|
 |
International Rate Table Maintenance
Has
maintaining your least-cost-routing
tables for International traffic
become a headache? Rates change
frequently -- sometimes daily.
Hundreds of possible terminating
countries with different rates for
certain city codes and different
rates for landline and mobile
terminations, means keeping a
least-cost-routing table up-to-date
is a daunting task. And since most
carriers interconnect with several
international carriers, the problem
grows exponentially. Tele-Tech
offers a solution that enables you
to maintain your international rate
tables accurately with minimal
effort. By outsourcing the process
to Tele-Tech, you’ll be assured that
your data remains current while you
and your staff focus on the more
essential tasks at hand.
|
 |
Analysis of switch reports of local
calls vs. current tariffed
information
Our customer’s local switches were
not accurately programmed to route
local calls via local trunks,
causing increased traffic on long
distance trunks and increasing their
intercarrier connection costs. To
resolve this issue, the customer
sent Tele-Tech reports generated by
each switch showing which NPA-NXXs
were programmed as local termination
points. Tele-Tech audited these
reports against our data and
verified our results with the
incumbent local exchange carrier
tariffs. The report delivered to the
client highlighted switch
programming errors and enabled easy
and accurate reprogramming of the
switches.
|
 |
Provide special notifications of
expansions to local calling areas
For this project, our client
requires competitive intelligence
prior to the expansion of local
calling areas by other carriers.
This enables our client to respond
to the changing market and give its
customers a larger local calling
area. Our process tracks local
calling area expansions at state
Public Utility Commissions, in
carrier tariffs, and through other
contacts and resources we have
developed over the course of our 30+
years in the industry. A
comprehensive list of these
expansions, and their effective
dates, is provided to our customer,
who is then able to make the
necessary strategic adjustments, in
many cases as early as 1 to 2 weeks
before the competitor’s change takes
effect.
|
 |
Provide change reports that give
details of modifications to local
calling areas
Competitive intelligence works best
when it’s provided in an
easy-to-digest format that can be
shared throughout the enterprise.
This report, showing rate centers
that have been added or deleted from
competitors’ local calling areas, is
created every two weeks. It
highlights, in an easily understood
format, what changes are happening
in individual markets across the
country.
|
 |
·
Maintain database of international
wholesale carrier rates to enable
least-cost routing
International wholesale carriers
typically offer different rates to
200+ countries. Those rates change
frequently -- sometimes daily. For
a carrier contracting with 5
wholesale carriers, keeping up with
the rate changes to ensure
international calls are routed via
the most cost-effective path is an
impossible task. We designed a
system to make keying of updated
rates quicker, and automate the
determination of the least-cost
carrier for a specific country (or
in some cases to the city level).
This allows our customer to
implement rate changes more quickly
than ever before.
|
 |
Creating/Maintaining/Auditing rate
databases
During our tenure in the
telecommunications industry, we’ve
compiled, kept up-to-date and
audited rate databases ranging from
usage charges to monthly line costs
to vertical features fees. Our
clients specify their need, and we
find the necessary information.
We’ve done these types of projects
time and again, and have the
expertise to meet your demands
quickly and correctly.
|
|
Tele-Tech has served the telecommunications industry
by completing client-specific projects for 32
years. Our staff of experts has nearly 150 years of
combined experience in researching, processing, and
analyzing telecommunications data to provide
solutions that address the industry’s pressing
needs. We complete projects quickly and at a lower
cost than our clients can do internally. And, the
results are proven more accurate. Contact us today
to discuss your current or upcoming needs.
|