|
|
-Intercarrier
Compensation Plan Filed with FCC -CTIA Joins "USF by the Numbers Coalition" -FCC Approves Cable License Transfer -Oregon PUC Rules on Qwest Deregulation Proposal -Louisiana Governor Vetoes State Franchising Bill -TelCove Sale to Level 3 Approved in PA -Western Reserve and Alltel Name Change -Colorado Relay Surcharge Increase
-Verizon
Business Named Best in Customer Satisfaction -Easily Determine the Local Calling Area of a Zip Code
-July -January
2005
|
CTIA
Joins "USF by the Numbers Coalition" CTIA has advocated for a consumer focused numbers-based proposal, under which all switched connections would be assessed based on working telephone numbers and all non-switched connections would be assessed based on the capacity of the connection. The proposal includes safe harbors for low average revenue per unit customers and an exemption for low-income Lifeline customers. In particular, wireless family plan, prepaid, and month-to-month customer numbers would be assessed 1/2 the rate of other numbers. Lifeline customer numbers would be exempted from contribution obligations. "A numbers-based approach to the Universal Service Fund is more efficient than the outdated revenue-based system, and the assessments are more stable, predictable and easier for consumers to understand," said Steve Largent, CTIA-The Wireless Association® president and CEO. "The wireless industry is committed to the goals of universal service and believes it plays an important role in making sure all Americans have access to high-quality and affordable telecommunications and information services. However, the current revenues-based system needs major reform and this coalition urges policymakers to do what's in the best interest of consumers by acting quickly to adopt a numbers-based approach."
FCC Approves Cable License
Transfer The Commission determined that subscribers would benefit from the resolution of the Adelphia bankruptcy proceeding in the form of new investment and upgrades to the network. Additionally, the transactions would accelerate deployment of VoIP and other advanced video services, such as local VOD programming, to subscribers. The Commission imposed the same remedial conditions imposed in the News Corp.-Hughes order to address its concerns over any potential public interest harms the transactions may cause in Regional Sports Networks (RSNs). The Commission adopted further conditions to ensure that the transactions will not harm the supply of programming to MVPDs. The Commission adopted conditions allowing unaffiliated RSNs unable to reach a carriage agreement and unaffiliated programmers unable to reach a leased access agreement with Time Warner or Comcast to seek commercial arbitration. For additional information on this Memorandum Opinion and Order (FCC 06-105) please visit: www.fcc.gov
Oregon PUC Rules on Qwest's Deregulation Proposal
Qwest requested these
services be exempt from regulation because it is
losing market share. However, an investigation by
Commission staff found that Qwest still dominates
the telecommunications market for business services
outside of the Portland and Clackamas rate centers.
In addition, market concentration measures suggest
that the telecommunications market in Qwest's
service territory is not competitive. Qwest claimed all business services should be deregulated because it has competition in every wire center. The Commission concluded that Qwest failed to meet its legal burden for customer, service and geographic markets out of the Portland/Clackamas area. A major customer group, Telecommunications Association for Cost-Based and Equitable Rates, opposed Qwest's proposal arguing that prices would rise because there is insufficient competition.
Louisiana Governor Vetoes State Franchising Bill
Primarily concerned with the financial impact on local governments, her letter to the secretary of the state Senate on July 12th addressed this issue. "If the bill became effective and the result was significant revenue loss to local government, as many have reported, traditional vital services for our citizens would have to be cut or those citizens may be asked to pay increased taxes," she wrote. Governor Blanco has spoken with those associated with the reform debate and has been assured that that they will work together to create "franchise opportunities for all companies." For more information please visit: http://www.multichannel.com/article/CA6352197.html?display=Search+Results&text=Gov%2E+Vetoes+La%2E+Franchise+Bill
TelCove Sale to Level 3
Approved in PA TelCove is a leading facilities-based provider of metropolitan and regional communications services including transport, Internet access and voice services. TelCove serves approximately 70 markets across the United States and operates throughout Pennsylvania as TelCove of Pennsylvania, TelCove of York, TelCove of Eastern Pennsylvania, TelCove Operations and TelCove Investments. TelCove and Level 3 operational entities also serve consumers throughout Pennsylvania. According to the companies, the transaction will be seamless to consumers and will continue to service its existing customers in Pennsylvania under the same rates, terms and conditions. "The acquisition of TelCove increases our ability to provide end-to-end bandwidth services to our customers," said James Q. Crowe, chief executive officer of Level 3. "In addition to the contribution to operating margins, this additional metropolitan, and regional capability will enable us to extend the network reach we offer to our customers and enable TelCove's customers to benefit from our national network and broad suite of IP-based services." In agreeing to the merger, the Commission determined that the joint applicants met their burden of proof that the merger is in the public interest. The vote was 4-1 with Chairman Wendell F. Holland dissenting. Chairman Holland said that his dissenting vote was based on information related to jobs. According to the joint application submitted by the companies, the acquisition should enable both TelCove and Level 3 to strengthen their competitive positions in the state, benefiting consumers and the telecommunications marketplace.
Western Reserve and Alltel
Name Change The PUCO approved the transfer of ownership application of Alltel Ohio, Inc. and Western Reserve Telephone Company from Alltel, the former parent corporation, to Alltel Holding Corp., a newly formed subsidiary intended to facilitate the separation of Alltel's wireline and wireless subsidiaries in May. Alltel Holding Corp. subsequently merged into Valor Communications, creating a merged wireline holding company called Windstream Communications. The PUCO will continue to enforce the companies' compliance with Ohio's Minimum Telephone Service Standards and maintain full regulatory oversight regarding the terms and conditions of the change in ownership.
Colorado Relay Surcharge
Increase The PUC reviews the fund balance, revenue and expenditure projections prior to each fiscal year and sets the surcharge for the following 12 months. The surcharge was lowered to 6 cents per month in 2004 to reduce a surplus balance in the fund at that time. Due to the drawing down of the fund balance and the introduction of new relay services, the PUC determined it was necessary to increase the surcharge back to 10 cents per month. The surcharge is assessed on all residential and business telephone lines in Colorado.
Verizon Business Named Best
in Customer Satisfaction The Company scored highest in six of the seven key performance factors used to measure satisfaction: performance and reliability, billing, cost of service, company image, sales representatives/account executives, offerings and promotions, and customer service. In five of the seven factors, Verizon Business scored 15 index points above the second-ranked carrier in each factor. Verizon was also the industry leader in J.D. Power and Associates' High End Data Study in both 2004 and 2005.
Easily Determine the Local Calling
Area of a Zip Code And now, Tele-Tech has launched Zip-Tel a unique database that matches each zip code to an area code and exchange. By using Zip-Tel to associate an NPA NXX with a zip code and using Localizer once the NPA NXX has been identified, determining the local calling area of the zip code is simple and accurate.
Find out today how to keep your customers satisfied and customer service time more productive with Localizer and Zip-Tel.
|
|
Please help us serve you better and visit our:
or contact me directly at
|